No Returns or Exchanges

Due to strict regulatory requirements and chain-of-custody protocols, we do not accept returns or exchanges for any prescription IV solution product. This policy ensures product integrity and patient safety.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery. We will promptly replace the affected item(s) at no additional cost.

To initiate a replacement, use the form below and provide:

• Your Order Number
• A Description of the Issue
• Photographic Evidence of the Damage or Defect

Replacements will be shipped using the original delivery method.

Please enable JavaScript in your browser to complete this form.

Name *

First

Last

Email *

Phone *

Order Information

Describe Phone Layout

Order Number *

Reason for Return/Exchange *Damaged in Transit (Bags Perforated)Damaged in Transit (Bags Still Sealed)Wrong Item ReceivedOther

Other: Please Describe *

Photos of Damage *

Drag & Drop Files, Choose Files to Upload You can upload up to 5 files.

Please attach at least 2 photos of the damaged products you want replaced.

Request Replacement

For any problems, questions, or concerns, please contact pattyw@bridgeglobalhealth.com